Scope and acceptance
These Terms describe how you may use this online store and the policies that govern purchases made from brumatecanada Store. By placing an order you accept these Terms. If you have questions, contact us at [email protected] before ordering.
Information we collect
When you use the store we collect device details (browser type, IP address and cookies), browsing interactions and order information (name, billing and shipping addresses, payment information, email and phone). This data is used to complete purchases, arrange shipping and communicate with you about orders.
Order processing and fulfilment
Orders are typically processed within 1-3 business days. After processing, transit times depend on the destination: within Canada expect delivery in about 3–7 business days; to the United States expect about 5–10 business days. Shipping services and carriers are chosen based on destination and product; customers are responsible for any import taxes or duties on cross-border shipments.
Pricing and taxes
Prices shown at checkout include applicable taxes where required. Any customs duties, brokerage fees or other local taxes for cross-border shipments are the responsibility of the recipient. We do not guarantee prices beyond what is displayed at the point of sale.
Returns and refunds
Our return rules are listed on the Returns & Refunds page. In short: most items can be returned within 30 days of delivery, the customer pays return postage, and refunds are processed to the original payment method after inspection within seven days of receiving the return. Original outbound shipping charges are non-refundable unless otherwise stated.
Rewards and promotions
We may offer a rewards program for registered members. Program terms, eligibility and available benefits are managed by brumatecanada Store and may change at any time. Members are responsible for keeping account contact details current. Program rules will specify how points and benefits are earned and redeemed; any unusual or abusive activity may result in revocation of benefits.
Intellectual property
All content on this site—images, text and layout—is protected. Use of site content without permission is prohibited. Product names and designs shown are the property of their respective owners.
Changes to Terms
We may update these Terms occasionally to reflect changes in operations or law. Continued use after changes constitutes acceptance. For questions email [email protected].
Independent retailer
brumatecanada Store is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contract contact: [email protected], 16320 24 St SW, 2409, Calgary, AB, T2Y 4T8, Canada.